On the eleventh day…
With the local/network (remote) database issues resolved, I moved on to adding two (2) new features relating to the client(s) and to the product(s). I’ve added the Client Dashboard and Product Dashboard. These terms are arbitrary until I find a more appropriate name.
Client Dashboard - this dashboard shows three different list grids. These list grids display a client’s purchase history, support calls history, and communication history. It gives you a comprehensive view about a client and it can give you an idea how much a client likes your product based on the number of support entries he/she has. These list grids reside on their own page within a page control.
Product Dashboard - this is similar to the Client Dashboard except that it is for products. In this dashboard you can see names of all those who purchased a particular product, all related support issues raised and all actions performed. This dashboard can give you an idea how popular your product is and/or how buggy it is.
For both dashboards you can still add, edit. or delete records for each of the displayed list grids. Here are some screenshots of the two (2) dashboards.
This is the Client Dashboard page. This pages shows tabs for the Products, Issues Reported, and Communications containing records for the selected client.
Here is the Product Dashboard page. This contains tab pages for the Issues Reported and Licencees for the selected project.
When I’ve finalised the dashboards, I am going to make it available for download for those who want to give it a whirl. I just like to point out that it is still very much work in progress but I think I ‘ve reached a stage in its development that it can be used. I’m actually using its issues feature to capture the outstanding issues that I need resolved before the final release.


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